How to fix Google Duo not working?
The Covid scenario wasn’t easy for anybody. Apart from physical health, the mental health of people was also at stake due to loneliness and isolation issues but thanks to Google Duo, the best video and audio calling application that helps millions of people to evade their loneliness while having a crystal clear video chat with their loved ones seamlessly without any time restrictions. Moreover, Google Duo uses less data during a video call and allows you to have a video call with 31 people at a time. But everything has its pros and cons and the same is with Google Duo. There may be instances when your Google Duo is not working properly. In that case, this issue needs to be resolved early so that you don’t miss out on even a single special moment with your loved ones.
Why is my Google Duo not working?
Well, there may be assorted reasons behind Google Duo not working issue like:
- Poor or no internet connection
- Outdated Version of Google Duo app
- Outage problems
- App storage issues or
How to fix Google Duo not working issue?
1. Ensure good network connection
Poor or no internet connection halt your video calling and cause great frustration, hence to avoid this, connect to a strong Wi-Fi network or switch to a 4G LTE network. If there is no internet access even after connecting to a Wi-Fi network, check your router settings or share the network via hotspot.
2. Update to the latest version of Google Duo
In most cases, it is observed that updating the app resolves 85% of problems. So, check whether your Google Duo app is updated to the latest version or not. Go to your device play store, then select the profile icon and tap on My apps and games. Then click on the update button near the Google Duo app. If Google Duo is already updated, try the next solution.
3. Clear Google Duo storage
Unwanted data or cache can also hamper your video calling, so clear your Google Duo app cache by navigating to your device settings> Apps>Google Duo>clear cache and data.
4. Reboot your device
Sometimes, instead of the Google Duo app, there may be issues with your device itself. So restarting your device might resolve the Google Duo not working problem. Moreover, check that your device software is updated as outdated device software may not support the Google Duo app. You can check for software updates in your device settings.
How to use Google Duo on PC?
Using Google Duo on phone is very popular and convenient as you just need to download the Google Duo app, grant permissions to the app and then use it readily. But, while group video call, you might have to compromise the wider view on your phone screen especially when there are more than 8 members. In that case, you can use your PC to have a wider view of a group and can talk to 31 members at the same time on your PC.
Steps to use Google Duo for web on your PC
- To start with, launch Google Duo on your preferred web browser
- On the Google Duo home page, choose Try duo for the web.
- Now, you need to click on allow the tab to receive the call notifications
- After allowing the call notifications, click on Add phone number button
- Once your phone number is added, your contacts will appear on Google Duo web
- Thereafter, you can select your contacts you want to video call and click on Start a call button.